Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mckenzie Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Recently purchased a Canyon via trade in/private personal financing and I couldn���t be more pleased with everything. Woody was great, and honestly now that I look at other people���s experiences- mine was fast. I may have come very close to just applying for a job there lol, but considering the difficult aspects of how I needed to purchase, Woody was beyond accommodating. I���ll definitely recommend McKensie to anyone I know and I���ll absolutely be back for any future purchases.
Hi there, we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Hello, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I purchased my new vehicle in January and it was time for an oil change. I did not know that I would have to make an appointment, so just went in on a weekday late morning. I was told to make an appointment, so I made one for the upcoming Saturday at 8:15. The survive team was polite. I guess I was just expecting to have some coffee. I���ve been to other dealerships where there was a variety of snacks and drinks provided while you wait, but there was an empty coffee pot at this experience.
Coffee is something we normally have at all times not sure what happened that day but if the pot is ever empty when you are here alert any of our staff and we will accommodate you immediately if possible. As far as snacks, due to Covid 19 restrictions we do not put anything such as food where all can reach in and grab as restaurants have also gone to the same policies to still minimize the risk of Covid. This may change once we round the corner on this horrible pandemic but as of now we will not put out snacks.
When in for first oil change on 21 Serria 1500 3.0 at4. Tom in the service department was nice and answered my questions. The service didn���t take more than hour. After they finished I drove home and like I do after all oil changes I looked under the hood and under the truck. When I looked under the truck, there was old oil all over the area by the oil filter. The new filter was covered and the lines around it. Glad I looked or it would have dripped on my driveway. Wish they would have taken the extra min to clean the area up. Would have the experience better.
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 238-0879 to discuss your concerns, as your satisfaction is of utmost importance to us.
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Thank you again for choosing Mckenzie Buick-GMC and we hope to see you again. Take care!
i think General Motors should be more considerate of their product and its owners, when they have a history of a bad product- AC condenser- and have a truck like mine which the AC goes out and the vehicle is 760 miles over warranty and it costs me over $1,000.00 out of pocket to repair.