639 Reviews Found
Confirmed Sales Customer
The best sales experience I ever had. Very courteous, honest, and ready to explain all features on the vehicle
Wisdom M.
PENSACOLA
Business Response
Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
It was the best truck buying experience of my life.
Gary C.
PENSACOLA
Business Response
Good luck with your new truck! Have a great day.
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Confirmed Service Customer
I always use Mckenize because Roberta and Norma provide Excellent Customer Service
Rod H.
MILTON
Business Response
Rod Hardy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us!
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Business Response
Awesome to hear! Thank you.
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Confirmed Service Customer
I had and appointment and my truck was taken exactly on time. I always feel condident that it is checked thoroughly.
Robert L.
JAY
Business Response
Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Your people were great. I had a couple unrelated questions and they helped resolve them. Great people and great service.
Raymond P.
PACE
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at McKenzie Motors Buick GMC. Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
Service department is very friendly. Got me in and out quick.
Elizabeth S.
PACE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thanks again and have an amazing day!
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Confirmed Service Customer
Service on oil change was done fairly fast
Donald P.
GULF BREEZE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing McKenzie Motors Buick GMC and we hope to see you again.
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Confirmed Sales Customer
From the time I pulled up I was met with courtesy and professionalism. Everyone treated me like they had known me for years. I will definitely do business with McKenzie Motors in the future!
Timoth B.
ALTHA
Business Response
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Roberta was very prompt and professional in scheduling my appointment and knew right away what needed to be done to my truck based on the symptoms. She even called me to let me know they could move my appointment up sooner when they had an opening. There was a loaner car waiting for me and the repair was completed in two days (transmission).
James S.
PACE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at McKenzie Motors Buick GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
a great welcome again, warm friendly polite by ROBERTA. a great plus for MCKENZIE MOTORS. job well done by all.
John G.
NAVARRE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Hi there, thank you for taking the time to leave a review for us at McKenzie Motors Buick GMC. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Thank you! We will make sure we let them know.
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Confirmed Service Customer
Roberta is a Big Asset to The Service Department
Billy J.
MILTON
Business Response
Hi, thank you so much for your high rating. We hope to see you soon!
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Confirmed Service Customer
Very courteous and thorough service department...
Charles L.
PACE
Business Response
We appreciate your feedback! Thank you again for choosing McKenzie Motors Buick GMC and we hope to see you again.
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Confirmed Service Customer
Heather was great, she provided great customer service.
Charles T.
MILTON
Business Response
Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
A/C not as cool as it was before going out. Extended warranty holder not totally honest about contract repairs.
James D.
MILTON
Business Response
Hi there! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Very professional.woodie and mark were amazing.
Elizabeth H.
PACE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
the service advisor got it in on time as scheduled. it did take to long
Michael K.
MILTON
Business Response
Thank you for choosing McKenzie Motors Buick GMC as your first choice for all your automotive needs! We hope you have a great day!
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Confirmed Service Customer
Service person Heather was very nice and knowledge. She worked quickly and explained all the service to me that I was interested in getting fixed. Service person Roberta is just as nice. Because of the good service - truck seemed to be better - I intend to stay with McKensie!
John D.
PENSACOLA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!