Customer Reviews

Excellent no problem service every time!!

It was a very easy and pleasant experience

It was good

Good experience.

Fast, friendly and efficient!

Perfect

This is my sixth vehicle purchased from McKenzie motors in Milton, Florida. I have always felt that I've been treated fairly and with respect when I trade there. I actually spent more than I had intended to but once I drove the 2021 GMC Sierra SLT there was no going back! I got a fair price and a more than fair trade in. Chief and Jim were both outstanding to work with.

Was busy when I arrived but everything was handled in 45 minutes.

We had a wonderful experience at McKenzie GMC. They did exactly as they told us they would do. From the time we scheduled the appointment til we drove out they were kind and efficient. I will definitely go back to them for any of our vehicle needs! We had a previous bad experience in trying to get this same service done on our truck and the previous dealership did everything wrong. From calling and texting us numerous times before appointment to make sure we would be there at 8am to telling us the repair would take half a day and to bring a 2nd car so as not to sit all day at the dealership and then we get there (8am) and they still have to order the part (which was supposedly done 2 weeks prior when we made the appt). Very disappointed. We called McKenzie before the appt and asked if we should bring a 2nd car because of the length of the appt and they said no, it shouldn't take too long, if we wanted to go to a restaurant nearby they would take us there and pick us up!! That's great service. McKenzie said we would be done within the hour or close to it and that is exactly what happened! They updated us as the service was being done and it was a pleasure to be there. Highly recommend McKenzie service dept.

They were super nice and friendly. Even with it being really busy the employee was still making us first priority and the process was really fast.

Very satsifed with everything

Great service, found the vehicle we were

I came in early and service manager said I was not on the schedule on Saturday. But I told that I made the appointment for Saturday due, I to work six days a week and Saturday a good day for me to take off. He said no problem and took my vehicle. I stated that I do not wear musk due to health issues and I would wait for my Yukon outside for my vehicle. About 20 minutes I notice my Yukon sitting near where I was sitting and as to wait for clock time to finish. No problems. I felt like I was treat very well and If need any service the my GMC, Mc Kenzie will be my pick. Most excellent service!

when they said the truck was ready, I went to get it and the dash alert said the tire sensing module was not working. When I dropped the truck off, I TOLD THE PERSON WRITING THE WORK ORDER TO NOT TOUCH THE TIRES> all I want was oil change & filters replaced and the other stuff just checked. So I went back inside, a young man came out and checked the tires and could not get the sensors to work...NOW I have to make another trips to the dealership to try and get something fixed that should had never been touched. It is not professional.

Great service.

I was able to get touch up paint for $25.00 or redeem points. Of course I redeemed points.

Service is always A-1

Loved Kimber, she���s an excellent salesperson.

They worked very hard to get me the car i wanted

I was running late and almost missed the 6pm closing. Tom was extremely helpful, even though in this day and age, this is not the norm. He helped to facilitate my paperwork to expedite my process. Then, called Jeremy, who actually came back to help take care of my loaner vehicle and also offered friendly and exceptional customer service. I am extremely grateful for the above and beyond customer service offered to me at Mckenzie Buick-GMC!