560 Reviews Found
Confirmed Service Customer
In for a repeat chronic problem (engine light). Took in immediately and corrected again. Only negative was I was told if it occurred again I would have to call GM and complain
John P.
MILTON
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Was told something was covered under warranty after the work was completed I was told it was not covered.
Richard A.
PACE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (850) 623-3481 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mckenzie Buick-gmc and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Very quick turnaround. Showed up 30 minutes prio to appointment time but was taken care of immediately.
Tony B.
PACE
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Great Awesome service. Will continue to be a repeat customer. ����
Candace V.
PENSACOLA
Business Response
Hi, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mckenzie Buick-gmc!
Was this review helpful?
Confirmed Sales Customer
I love my new vehicle and my salesman did an amazing job helping me feel secure with my decision and even helped me pick out my new vehicle! I would definitely be back in the future with any friends or family who are looking for a new
Rebeckah T.
MILTON
Business Response
Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Confirmed Sales Customer
Everyone was great to work with and the process was flawless.
Eric D.
FREEPORT
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Service Customer
Arrived in pouring rain and rain and they went out of their way to get me in with out me getting out of my car
Greg B.
MILTON
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was this review helpful?
Confirmed Service Customer
Great service experience.....met at the door by the service advisor and was quickly checked in..
Bruce S.
PACE
Business Response
Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mckenzie Buick-gmc!
Was this review helpful?
Business Response
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Roberta was awesome, knowledgeable and a great help
James M.
PACE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
We had a warning come up on the truck and we drove directly to the Dealership. They worked us into the service line and no one had seen the warning before. The service technician had to reprogram the computer as it had a glitch. They served us with smiles and great attitudes in a relatively short period of time considering we just showed up.
Thomas A.
PACE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Roberta is always the best and takes care of all our needs with ease.
Lucretia K.
MILTON
Business Response
Hi, thanks for your praise and kind comments about our team. We're glad Roberta could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
Was this review helpful?
Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
Was this review helpful?
Confirmed Service Customer
Great people in service and parts. Very friendly and helpful.
Roy H.
MOLINO
Business Response
Hi, thanks for your praise and kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
Was this review helpful?
Confirmed Service Customer
very concerned that NO staff member was wearing protective masks as recommended by the governor. service was great though it took a little longer than was told it would. I was toldmy car would be wiped down after the service but there was no evidence it was,
Carolyn B.
MILTON
Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to improve your recent experience, please don't hesitate to reach out directly and let us know. Take care.
Was this review helpful?
Confirmed Service Customer
The staff was friendly, knowledgeable, professional in every way and expedient. They insured that I was taken care of and treated properly. They insured that I knew and understood what work was going to be performed on my vehicle. Thank for a great experience.
James S.
MILTON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mckenzie Buick-gmc! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Miss Roberta had me in and out of the service department in no time. She always does a wonderful job. I look forward to seeing her for my next service.
Rene L.
PACE
Business Response
Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Sales Customer
Amazing Chief answered all of our questions and concerns Easy transition
Barbara W.
MITON
Business Response
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.