Norma, my service representative, was attentive and thorough. She always makes me feel glad that I chose to lease my Enclave with McKenzie Motors. The wait time for my service was less than 40 minutes. I am very satisfied with McKenzie Motors and their staff.
It was such a nice experience buying our Encore. Our salesman, Jimmy Peck, did a great job of explaining all of the features of the vehicle. We would definitely recommend him and the dealership to our friends and family. It is nice doing business with a "family owned" dealership.
Service dept did a nice job. Wish I could say the same for sales and finance... they did not listen when I told them I had arrangements with PenAir credit union... still getting rejection letters from various banks.
Though very early for my appointment Roberta made me feel welcomed and personally guided me to the waiting room. My car was was ready in one half hour after my appointment time. Did not have breakfast and was looking forward to a banana (usually there) not this time. Had a tangerine.Thank you
Pleasant and fast experience from start to finish. Chuck Townsend was very polite and professional throughout the entire process. Loving my new GMC Sierra. I have already recommended to a friend at work.
My wife came in for oil change and to have a nail removed. Was told can't be patched, needs new tire or plug. Local tire store che cked it. Said it COULD be patched. Upon further inspection nail was only 1/4 inch long not in tire no leak. Yall didn't even ck.it