The showing/buying process was great, but when I agreed to buy they agreed to detail the car and fix a headliner issue. I was told I could drop my car off and take a loaner for a couple of hours until they were finished. 2 days later when they said my car was finally ready I went to pick it up. They had fixed one side but not the other. Now I’ have to wait until Monday when the person who does that work will be there to fix it. Not thrilled right now.