Customer Testimonials
Great staff! Wonderful service! Shortest time I have ever took to purchase a vehicle!!
Our sales guy John was great . They are fast and friendly and the sales manager has an AWESOME attitude.
Great experience every time we visit. Goes above and beyond to meet client needs. Will always be our first choice.
Quick, easy, in and out!😎
Great dealership. Everything was simple and efficient. John was awsome. Couldn't ask for a better experience.
Great Service, Quality and Satisfaction.
Professional, knowledgeable and courteous staff. Highly recommend salesman Joel Williams.
Easy, painless, professional experience nothing negative at all for this purchase. Everyone was so contours and helpful.
Second vehicle purchased here. Kimber was amazing and quick to respond. Strongly recommend!!
2nd vehicle in the last 14 months that we’ve purchased through McKenzie. Great experiences on both occasions! Chuck and Mike “woody” were both amazing and kept the process straight forward and honest.
Can't really say much, stopped in 10 minutes after they closed. There were people still around but no one bothered me so I was able to look at what I wanted without pressure from a salesperson. I looked at one vehicle and left. Hopefully be able to get back before the car sells.
The guys at McKenzie were great The took care of everything we needed and found us a vehicle we were happy with
It's all good 👍
Joel was extremely polite willing to work with me and efficient. I thanked him for being my salesman because he wasn’t pushy nor portrayed just wanting that sale.
Very nice clean dealership. Professional and friendly staff. They were able to answer all questions.
If you live anywhere near the Ft. Walton Beach / Pensacola / South Alabama area and are interested in a new GMC or Buick I HIGHLY recommend McKenzie Motors. Just received my 2022 GMC Canyon Denali and the price shamed other area dealers and the sales process could not have been more friendly or straightforward. Mike Norwood was my sales rep and did a super job of keeping me informed throughout the process as we waited for the truck to arrive, and closing out the process once it did. Lee Batts
All involved in the purchase were professional and very responsive to our questions. Joel went above and beyond throughout our purchase.
We had a great experience. Our salesman was Tyler. He was very informative about the car and let us know all about it. He was nice and courteous.
Very nice and courteous. No high pressure sales. Tyler was great. He was a great help and told us everything about the Encore we bought. He even called to make sure we still liked the car.
I just purchased my second vehicle here within 2 years, I bought the GMC Terrain the first time. Someone hit me and the vehicle was totaled out, air bags were deployed and it did it’s job!! I knew then that I would purchase another one, the safety is awesome! Everyone at this dealership has been wonderful both times no pressure!!! The sales the finance everyone usually going to buy a car can be pretty painful the whole process, not here!! I would recommend them again and again!! Great job to all!! Thank you to Matt, Kimber and Mark for putting ...
Excellent experience. We were very happy with the care John took making sure we had everything in order prior to purchase. Appreciated they honored the GM Employee program as most dealers in the area would not. Will definitely shop here first for our next new vehicle!
professional, fast and friendly service !
got what I wanted in a short time. Kimber was informative and very respectful. Good experience.
It was a great experience even though I had to make payments in the end. I have bought 3 cars from them I won't go anywhere else for a car/truck Best place in N.W.Florida to go into debt.
Sales person(Kimber) was very friendly, professional and knowledgeable. Manager Mark was pleasant to work with and Manager TJ very knowledgeable and friendly.
Quick responses and easy to talk to
The team was great............Came in on Sunday so I could get car since I was from out of town. Truck was not detailed but since the deal was made late Saturday .....that was understandable.
The salesman, even though he was new, was very helpful, kind and courteous.
My sales person was fantastic. She was very knowledgeable and had a great personality. I would definitely recommend this dealership. Everyone there that we encountered on Saturday was so nice and helpful. As a matter of fact my hu decided to purchase the 1500 truck he was wanting Kimber is a great sales lady
Matthew was pleasant and knowledgeable the whole time. Took loads of time and was very helpful.
Awesome people, sales, finance and service
We just purchased our second vehicle from McKenzie and we are very happy with both of them. Kimber and Lloyd are great to deal with! I highly recommend!
We just purchased our second vehicle from McKenzie and we are very happy with both of them. Kimber and Lloyd are great to deal with! The service department also is very professional and easy to access. I highly recommend!
We just bought our second vehicle from McKenzie and we are very happy with both of them. Kimber and Lloyd were great to deal with! The service department is also very professional and easy to access. I highly recommend!
Love it 😍 been here for a little over a month and I’m so happy
Super big thanks to Mark and woody for the tremendous amount of help getting me exactly what I wanted. The entire process was expedited while I was out of town making the purchase process much easier. they helped find me the perfect vehicle in my price range and were friendly and proficient in the entire process. I'll definitely be going back for any future purchases and would recommend them to any friends or family members. No tricks, no hidden costs just 100 percent transparency.
Great customer service. It was the best vehicle purchase experience. Highly recommend McKenzie Buick GMC. Thank you to our salesman, Brandon.
I was treated like family . They were short staffed but still was able to get my truck finished in a timely manner always kept informed about the installation of my ordered part excellent customer service
Excellent customer service and they listened to me! Very appreciated!
This is a family owned, local business and you can tell right when you walk through the door. We have purchased 2 vehicles from here and will be returning customers. The staff is amazing and they make the car buying experience so easy and hassle free.
The service was great, the process was very easy and I was extremely satisfied with my service. Got the truck I’ve been wanting plus more. Everyone was very helpful.
Definitely one of the better GMC dealerships to deal with, between Northwest Florida and South Alabama.
Staff at the desk are very friendly. Still not sure of what all is entailed with the routine service as it?s never been explained and they seemed too busy to have the time to tell me in detail.
Great people, great service!
Salesman Mike “Woody” Norwood went above and beyond to help me find and purchase the vehicle I wanted. Thank you!
Everybody we came in contact with were very nice and knowledgeable. They treated us with respect and kindness. Price for vehicle was reasonable and purchase process very easy. Third vehicle we have bought at McKenzie Motors and each time was a pleasure to do business. We’ll be back
Thank you Mark Gilmore and Kimber for making my daughters first car buying experience a good one. My daughter and wife both said they really liked working with Kimber and that she made the experience a lot less stressful. And my daughter loves her new Camry! Chances are when I trade my car in I will be stopping by McKenzie Motors Buick GMC in Milton
Great to deal with as always. Everyone is very polite and helpful.
They are very helpful in getting the vehicle of your choice. Very good customer service.
No high pressure sales tactics. No one tried to push anything on me I didn't want.
Exceptional Professional Service by all hands with zero pressure. Bright, friendly, courteous atmosphere. This was a first time for me at Mcenzie Motors and they just blew the competition away in the next county to the West! I made the correct decision to drive an hour to McKenzie. I received a fair deal and would do business with them again and recommend them! What should they change? NOTHING. Just keep doing what you're doing!!! Thank you McKenzie. Joe Bommarito
I was very pleased with the purchase of my new truck. The sales team was excellent and treated me with the utmost professionalism. I really appreciate the effort they put in to making me happy. Thank you!!
VERY EASY ! TEST DROVE CAR, PURCHASED, AND GONE OUT THE DOOR IN 2 HOURS
Great Dealership, Great people in sales, and service.
Very professional, online service was exceptional and helped speed up the process with less time at the dealership. Would recommend.
I thought that Mrs. Giallanzo was very attentive to the sale and in any request that needed to be addressed was done. We have bought several vehicles from Mackenzie Motors and all have been very reliable and dependable. The staff at McKenzie was very nice and courteous I would recommend them to friends and family for their next purchase of a vehicle.
I was treated like family the moment I walked through their doors what a fantastic experience!!!!!
Great car buying experience! We were out within 3 hours and driving off the lot with our new car. Thanks again!
From then moment I walked through their door I was treated with respect and like family the best experience I have ever had !!!! Kimber is the best always staying in touch keeping me informed!!!!!! Kick xxx experience!!!!!
I never thought I would say that buying a vehicle is enjoyable, but I definitely can say that about doing business with my salesman, John, and all the staff at McKenzie Motors!
Probably the best experience !!! Mike Norwood got it done! No B.S.! He definitely knows his job. Finance guy was quick and painless!! Highly recommend this dealership!!!
Great experience! I have bought many cars over the years and this was the best experience so far. David “Chief” Tillman was friendly, professional, and went above and beyond! I would recommend McKenzie GMC to anyone!
Mike Norwood was a great salesmen. Love my Delorian with the accelerometer and brakes. GREAT SCOTT!
Mike was the very knowledgeable and helpful. He made the process enjoyable. Would recommend doing business with him.
We took ownership of a 2022 GMC 2500 HD Sierra today. GORGEOUS truck. I ordered this truck from Mike Norwood in February. With all the Covid delays Mike has been great in keeping us apprised of the progress of the order. He has been terrific to work with through the whole process.....this is the second vehicle we have bought from Mike Norwood (Woody) and Mark Gilmore sales manager ....this year and we would use him again in a heartbeat. Thanks Mike! A+A+A+A+A+
Very professional, weren't pushy like a lot of salesmen are. We were very pleased with the prices.
This is an outstanding GMC dealership. They focus on our needs and helped us get into our New GMC Canyon AT4. We will be back to replace my wife?s car when ready.
I like going there because they know me and I know them. I like the personal touch.
Professional, knowledgeable and friendly staff. Clean and spacious show room and service area. Comfortable waiting area.
Great sales experience! I would highly recommend McKenzie GMC and salesman “Chief”. I have purchased many cars over the years, but this was the best experience so far.
Great purchase experience! Highly recommend McKenzie GMC and salesman “Chief”! “Chief” is always professional, helpful, and knowledgeable.
Everyone here made it an extremely simple simple process. I was seemingly in and out in a great vehicle. I definitely recommend Mark, Kimber and their team!
They were easy to deal with. No pressure salesman. They were willing to listen. They also had inventory.
Everything went smoothly and questions were answered and financing was very helpful. Third vehicle purchased from Mckenzie.
When I visited McKenzie GMC I have never been greeted with such kind and caring people ever in my 60 years of driving and buying cars and trucks. The staff at McKenzie GMC I would give them a 10 star rating. I bought my New 2022 GMC Canyon from McKenzie GMC and I will return for my next vehicle for my wife. John and Mark was my go to people and they were the best. They made sure I received all my special discounts from the state, military and disability’s which was a huge help to this old Marine. Thanks again to ...
Mike made the process easy and the team worked together to quickly get me going.
Very good personal service Brandon was smart and professional Finance manager was a pleasure to work with.
It's always a pleasure working with McKenzie motors. Great people, great service and no hassle.
👍
They were nice and very respectful of my time. Very friendly and did not pressure me into anything.
They were easy to work with. Very helpful explaining about the truck and it's engine. The whole staff was professional and pleasant.
Wheel well liners installed. Thought we had to wait till August to get but thanks to Chief(David Tillman) got them early. Alysha in service, professional, courteous, friendly. Technician took extra care and time with new truck while installing liners. Very professional work. These guys are top notch.
Excellent buying experience. Went to Milton to look at a Terrain the wife wanted and went home with the vehicle and impressed with the whole process. Kimber was excellent and Mark was great with all the paperwork. Vehicle was cleaned and ready to go in no time, and the wife loves her new SUV. I'd highly recommend MacKenzie Buick-GMC to anyone looking for a new vehicle and I'm sure their used department is just as good.
John made the buying experience very easy. Highly recommend him to anyone. Easy and great
I am very grateful for the professionalism of the staff. They took the time to listen and answer my questions and made the process a breeze. This is not my first time doing business here. I highly recommend them if you are looking for a vehicle. Thank you for helping me with getting my 2022 Envision Avenir .
A very pleasant experience. A nice family atmosphere. Very knowledgeable group of professionals. Second car bought here. We ll be back.
Great place, nice people. Chief helped me figure out what I was looking for in a car and made the process simple.
Staff was great to work with and responsive to every need! Every employee engaged us at every turn and was willing to help. Very customer oriented!
We bought a beautiful 2014 Jeep Trailhawk in "Anvil" (grey). It was great. Chuck Townsend is awesome and a biker & army vet, so he had something interesting to say. (I automatically hate the stereotypical, "car salesman") Also veterans working there so it was good all around and much better than my last car buy at carmax in Orlando. Plus the guys stayed open after hours, we had headed home, decided to buy it, realized we still had to go home, etc., etc.,. It was great and they do everything about transfering your plate, "in house&...
By far our best vehicle purchase! We made it clear that our last purchase (elsewhere) was unpleasant and I wouldn’t tolerate it. Both our salesman Mike and the finance guy took the challenge. We drove 6 hours each way. Walked in the dealership to be greeted and assured they were ready. They were right. Paperwork was prepared, highlighted and they actually went over it all as well. Literally down to the final number. Our truck was clean (amazing since it was rainy) and waiting at the door. We found our truck due to a parts employee advocating to a friend. ...
Mark and Woody are fantastic! I met Mark when I bought my first car over 20 years ago. Not only is Mark great to deal with he is a great friend. I have bought multiple cars from Mark, and I have referred many family members and friends. I highly recommend Mark, Woody, and the entire McKenzie GMC team.
I sold my pick-up truck on a Friday. I woke up Saturday morning and began searching for a vehicle online that met my needs. I found a 2013 Nissan Altima at McKenzie Motors Buick GMC. I made a phone call and made sure it was still available. From that point they send me an application for financing and I sent them the documentation they needed from me. I then asked a friend to drive me an hour and a half to Milton and drop me off at the dealership. I expressed my time constraints and that I needed to close the ...
Mr. Norwood was very helpful. Very knowledgeable about the vehicles on the lot and patient. He didn’t rush us.
100% great customer service,,Mike truly listened to me and understood what I was looking for,he went out of his way to make sure I was happy and satisfied with my purchase! I do thank him for his time and help
Quick and friendly service.
John was great and provided such great service. Thank you and your dealership for such an amazing car buying experience.
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