Customer Testimonials
Very friendly and timely. I expected to be there at least 2 hours. It was nice to be out in 45 minutes.
The scheduling process was very easy thanks to Madison Parker and the service was quick thanks to the maintenance team! Would highly recommend the McKenzie team for service!
Excellent service. I’ve bought 2 trucks from them since 2017 and I’ll keep giving them my business for the next
Damon Sellars said he had just the Encore for me. It was a white exterior, hardtop with a beige interior. Perfect! Test drove it the next morning with Asa Yakish. It had a very nice ride and all the extras I wanted, heated seats, heated steering wheel and automatic lights! I’m very satisfied.
I’ve bought two trucks from them and had had great experiences with their finance, sales, and service teams.
Great service! Kevin was really helpful and everything went smoothly
Had a great experience, they worked with me on my trade and the new vehicle I purchased. Very happy with the service from all involved.
Everyone was very helpful and friendly. Place was nice inside as well as outside. They mentioned I was welcome back anytime for any questions I may have on my new vehicle.
Great selection. Quick and easy paperwork. Best car experience to date. Recommend this dealership. Has large selection.
We have purchased many vehicles from other dealerships in the past but this was by far the best experience we've ever had!
We've been bringing two of our vehicles to McKenzie Buick-GMC since 2022 and have always received excellent, prompt service with great communication. Unfortunately, our first experience with a vehicle repair was extremely disappointing.
We were instructed to drop our vehicle off Sunday evening for a Monday appointment, only to discover there was no after-hours key drop available.
On Monday, we were told the vehicle needed further diagnostics and that we would receive a call before repairs began. Two issues were identified, one being the original concern and the other involving the A/C. We provided our extended warranty information, but ... Read More Google - Nov 4, 2026
Don’t waste your time at this place. They post vehicles for an price and when I arrived to look at it they said “sorry that’s the wrong price. Our girl made a mistake, but we can offer you XXX”. Picture attached for proof. Spend your time wisely and go anywhere else
I always get my oil changed at McKenzie Motors. I drive a 2023 GMC 2500 HD Denali. McKenzie is always very professional and knowledgeable about my service on my truck. I would recommend them for service on your GMC.
We cannot say enough about our experience with McKenzie Buick-GMC. Every team member who assisted us went over and beyond to make sure our buying experience was great. Carleigh was the best salesperson we have ever dealt with at a dealership. Austin sales manager was great and Austyn in the finance department exceeded our expectations. This is the most professional group of sales guys we have ever experienced. They are amazing and are highly recommended. Will definitely purchase our next vehicle here.
McKenzie Buick GMC in melting was amazing. The sales team were all nice and polite.
Shout out to Jim Thompson and his crew for the personal attention given with my concerns about my car. I will definitely recommend their service department.
They where awesome great customer service I would recommend anyone there and it was very clean
Dropped my son's truck for an engine light, fixed problem in no time. Great service.
Carleigh Fowler is an awesome salesperson. The only issue we had is that after filling out an application and having g our credit pulled on the truck, another sales team attempted to sell the vehicle out from under us. Carleigh managed to correct the situation, but we were disappointed that the problem happened in the first place.
Great service dept, wouldn’t go there if it wasn’t.might even buy there.
My recent purchase with McKenzie was honestly the best I've ever had. From the test drive through getting my keys...the process was seamless. Very efficient, friendly and smooth process. The whole team was very accommodating and easy to work with and no nonsense. Would definitely work with them again!
Great, low pressure, sales of the Sierra trucks with a very skilled Salesman in Damon. Highly recommend, for quality and well priced GMC trucks!
If any one of you out there that reads is are looking to buy a new car go to Mackenzie Buick dealership and Milton Florida. The most wonderful people work at that Buick McKenzie dealership. Everyone that was involved with me buying my new Buick Vista 2026 and I made it to your son next month was so kind so sweet they were just wonderful people and Mr Kenny who was my cells person I should say gentleman was just that he was a gentleman kind sweet patient understanding I'm hard of hearing but he never once seemed to be ... Read More Google - Sep 29, 2026
I LOVE MY CAR!! My experience at McKenzie motors was nothing short of amazing. The only definite thing I knew was that I wanted a Buick Envista with a sunroof and black tires. So I started my search on cargurus.com and cars.com to see the different features and model types to get a clear idea of what I wanted. I found the perfect car at McKenzie motors. I worked with Megan & Asa, they made it possible for me to get the car that had all of the features I wanted. Megan got me every offer I was ... Read More Facebook - Sep 29, 2026
Everything was great from start to finish
This company was easy to work with and had great customer service. Nothing negative to say.
Very friendly and focus on customers needs and was a great experience I was given what I asked for.
Everyone at the dealership we're friendly and did an exceptional job.
Excellent staff. Was greeted and assisted as soon as we arrived. Staff was friendly and very helpful.
Kenny was amazing! Very courteous and extremely knowledgeable and fair with the entire sales process…one of the best experiences with a car sales person I’ve had.
Made an appointment on last week to come visit this facility for maintenance of my 2023 Buick Envision. Service Advisor Kevin Jardin was absolutely AMAZING! He exhibits Excellent Customer Service Skills/Experience which is exactly what I have been looking for. He was a great listener and attended to every request ed recommendation after performing a thorough inspection of my vehicle. I was extremely impressed with this dealership and actually drove all the way from Pensacola for this appointment. In addition, while there Kevin also assisted me with speaking to someone regarding my warranty inquiries via the Finance Department to which ... Read More Google - Sep 19, 2026
I stopped in because a vehicle caught my eye. unfortunately it was a 3500 GMC too big for me. this young lady came out Hannah. I believe her name was great. sales person never pressured me. answered all my questions. very knowledgeable. really like this person even though I didn't buy anything. she was great to talk to and work with. so if you're in the area and looking for a vehicle, I would highly recommend you ask for her. should I buy a vehicle from MacKenzie's? I will definitely look her up
Great Positive Energy! Carleigh was very informative and kind
It was so easy to get the car. I wish I would have done it sooner. It's a great dealer.evereone was so nice
I can honestly say I've never been treated better than I was at McKenzie's dealership also the salesman that help me Mr Kenny was absolutely wonderful and so was every other person that was involved in my purchasing my car that I love I am truly enjoying it and I would tell and I have told my friends and family about all of you and what a wonderful time I had I told everyone I am a Christian woman and I share God wherever I Go and when I prayed aloud after getting my car when I open ... Read More DealerRater - Sep 14, 2026
The time effort I received from McKenzie Buick GMC was TOTALLY AWESOME! Megan and Asa were in constant communication with me and they really listened when I said what features I wanted the car to have. Megan helped to get me a lower interest rate than my bank which in turn lowered my payments to where I wanted them. I would definitely recommend McKenzie Buick to family and friends.
Easy to deal with, good communication throughout the process. Smooth transaction and friendly staff. Thank you guys
Easy to deal with, good communication throughout the process. Smooth transaction and friendly staff. Thank you guys
The sales team here is amazing! The finance guys are great too!
Asa was awesome as well as my finance guy which I can’t remember his name, great experience
Fast and easy I trade my truck and got a bigger one to do my road trip to Oregon
Excellent finance people. Thank you. Everyone was superb. Previous car purchase equally good. Best car purchase experience in 55 years.
Made it easy, 95% of everything was online out of State. Was in and out no problem. Great team to work with.
Within minutes of arriving my saleslady Hannah Chandler had the keys to the vehicle I came to see. We rode down to the end of the lot and I inspected the vehicle. It was in excellent condition, the exterior color looked better in person than in the photos. Didn't take for test drive as I had already test drove the same model as I was currently driving a rental that was the same model. The truck had a few upgrades from the base model of the line which was a pleasant surprise and checked off just about every item ... Read More DealerRater - Sep 1, 2026
Carleigh F. was very helpful finding me a new Buick. I appreciate her patience with me, Especially having a toddler there for hours. 😉 Thank you!
Great experience at McKenzie! The staff made the whole process smooth and easy from start to finish. No pressure, straightforward pricing, and everyone was genuinely helpful. In and out quickly (no longer than 45 minutes with finance to delivery with exactly what I wanted. Highly recommend if you're car shopping.
Asa and Chris the work great with me and my wife to buy the truck the we want
Excellent customer service salesman asa was very helpful and kelp his word would definitely recommend them !
On August 4, my husband and I purchased a 2026 Buick Enclave Avenir AWD from Kyle Parker at McKenzie Buick-GMC. Kyle Parker knows his stuff! A very pleasant young man that took his time answering all our questions. He treated us like a friend not a hurry up its closing time. Chris in finance was also helpful. They both stayed late, after 8pm to help us navigate buying our new car. We had to wait to pick it up the next day as wiring funds is a long process. We will probably buy our next car from McKenzie. A special treat was ... Read More Google - Aug 25, 2026
Super easy transaction and dare I say enjoyable. Kenny and the rest of the staff were all very helpful. The car was on site, we knew what we wanted and the car was already priced to sell. We absolutely would recommend them to anyone. It was a pleasure doing business with McKenzie Motors.
Very helpful and friendly. Kenneth helped us a lot. We are an older couple, and the help was very appreciated. The rest of the people are a great team. Thank you, McKenzie Motors, we definitely recommend to others.
I bought a used highlander from McKenzie motors and just love it. The whole experience was great, we were Jenny first customer and she did a fabulous job. She was friendly n not pushy at all. We were not looking to buy there we were going to buy on line. But the whole team worked with us n we are very satisfied with the whole experience.
Everyone was very nice and friendly made us feel comfortable to be there. I feel very good about buying from McKenzie Buick & GMC.
I am not giving them a 5 star review for the following reasons.
The service area is poorly identified on which way you are supposed to enter.
We had an appointment at 0745 and got their a little early, since we came from Panama City which is almost 2 hours away. The service sign said they opened at 0730 on Saturdays. We were sitting at the door and noticed that they opened the oppsite side garage door at 0730 but not the door we were sitting at. 0745 rolled around and the door is still closed and people walking around in the service bay. My wife ... Read More Google - Aug 11, 2026
It was not pleasant. Communication was rough. I requested information by email and never received a response. I paid to pick my truck up without repairs because it was the same symptom as when they replaced the transmission a few miles before. The previous service report said there was metal in the transmission pan. Replaced the transmission under warranty, added 8 quarts of fluid and some other work was done I was not aware of but it was a recall. Not sure who replaces a transmission with metal in the pan and only replaces 2/3rds of the fluid. I disputed my ... Read More Google - Aug 8, 2026
Dealership was great and friendly on both the scheduling/drop off and pick up. During the maintenance I got notified of parts arrival that matched the given completion date. However that date went and passed with no info given. Made us think our vehicle was toast. Called on the 3rd day after initial completion date and was told it would be ready the next day after lunch. Went in the next day and it wasn’t ready. Was finally ready just before closing so communication needs to be worked on.
Good fix and price was good as well for work ... Read More Google - Aug 7, 2026
The Staff at McKenzie Motors bent over backwards for my wife and I. When it was all said and done we walked out with one heck of a deal on a great truck for me and car for her. I would definitely recommend McKenzie Motors to Family & Friends
Excellent communication the whole process. Kenny was exceptional and went above and beyond to help us secure the vehicle. Would recommend Mckenzie Gmc for the purchase of any car.
Quick, & easy. Asa was easy to work with. He was straight forward and didn’t beat around the bush. We respected each others time and ended up coming to terms. Overall good experience.
Great dealership. The employees are always friendly and helpful. I will definitely recommend to others.
We live in NC and had no issues buying a car out of state. McKenzie GMC were professional and very accommodating. Our sales guy was Kenny who went out of his way to assist us. 10/10 experience
The vehicle was treated on the interior and exterior without being cleaned, dealership said they’re not a detail shop . If the vehicle is dirty they treat over the top of dirt. Sad to do business in this way. When we bought the truck we were treated very poorly as well, but we were trying to give them a second chance. We paid extra money for a service we did not want, not to mention we live 7 hours away, the service can only be done at their dealership, Monday -Friday
First of all I would like to say I am 70 years old and have purchased many cars along the way and my experience with McKenzie Motors was by far the best I have ever had. The Sales rep Damon Sellars was the best. Ask for Damon and he will take care of you. The staff was friendly and the pricing was straight forward. There was no pressure, no tricks just a very professional dealership.
We bought a new Buick Enclave and our daughter bought a new Buick Envista from McKenzie Motors. We had a great car buying experience! Asa, Damon, and Chris took very good care of us! We are first time Buick owners and we are loving them!
I highly recommend this Car Dealership very friendly and customer service is fantastic
Excellent customer service. Not pushee. Thorough in application procedure from coming in to my purchase. I would recommend McKenzie GMC to anyone above every other car dealership in the local area.
WOW! What a fantastic dealership! Everyone at McKenzie is super friendly and helpful! I was in a tight spot needing a car after completing a lemon vehicle turn in from another dealership in Pensacola and the team here went above and beyond to get me into a new ride immediately! THANK YOU! I will be highly recommending everyone to shop here! Bonus points for the cookies!
Very pleased with service. I would highly recommend this dealership and will return for my next purchase.
A quick thanks to the service department at GMC for taking us in (without an appointment) fitting us in and saving the day. We were in a real bind. They had us back on the road in no time. Great job everyone! Thanks for taking care of us. Emerald Coast Tree Services
Mariah in the service dept. was wonderful when I brought my car in for a minor repair, They took care of the problem and didn’t charge me because I bought the car from them. Absolutely Wonderful!! A++++
Great experience with Kyle & Chris! We purchased a vehicle from out of state. They both made the process easy and left us happy. They communicated well over the phone and even better in person!
We were purchasing our daughter’s first car and had been to over 10 dealerships before coming here. Carleigh was confident, super helpful, and immediately cut through everything. She actually listened to what my daughter wanted instead of trying to sell us just anything, and we found the perfect car.
We came back the next day to do the paperwork, and we were completely finished in less than 45 minutes. After buying several vehicles over the years, this was by far the fastest and easiest car buying experience we’ve ever had.
A huge thank you to Mark, the Sales Manager, for ... Read More Google - Jul 22, 2026
It was a very positive and delightful experience. Both check-in personnel were very informative and very polite. The explained the GMC points system to me which I didn’t understand. Thank them for me.
We recently purchased a brand-new truck from McKenzie Motors, and the experience was excellent from start to finish. We actually came back three separate times to look at the truck before making our decision, and at no point did we feel pressured. Everyone was patient, answered our questions, and treated us with kindness throughout the entire process.
We received a fair trade-in value for our old truck, and once we decided to move forward, the purchasing process was quick and straightforward.
I was originally convinced that my next SUV would be a Toyota Highlander, but after the level of customer ... Read More Facebook - Jul 21, 2026
We recently purchased a brand-new truck from McKenzie Motors, and the experience was excellent from start to finish. We actually came back three separate times to look at the truck before making our decision, and at no point did we feel pressured. Everyone was patient, answered our questions, and treated us with kindness throughout the entire process.
We received a fair trade-in value for our old truck, and once we decided to move forward, the purchasing process was quick and straightforward.
I was originally convinced that my next SUV would be a Toyota Highlander, but after the level of customer ... Read More Google - Jul 21, 2026
At McKenzie Motors I felt very respected. I also was not pressured at all to buy or make a choice quickly. I greatly appreciate the way they treated me and my family. I will definitely recommend them in the future.
Matthew did a great job setting up the Mercedes and getting all the paperwork going. Everything was very easy
Service department is the worst I have ever had to deal with. They do not know what is going on when you get there because apparently no one puts the info you discuss with them in the computer system. The service manager is horrible and is one of the main reasons the department is failing. The technicians have no idea what they are doing. My advice would be to avoided getting service at this dealership at all cost!!!
Best selection of vehicles. Staff were knowledgeable, helpful and professional. Worked well as a team.
We had a wonderful experience with our salesman, Kenny Akerson. He was so knowledgeable and helpful. He answered all of our questions, and went above and beyond to ensure a great experience.
The staff was kind and friendly. I am sorry that Kyle missed out on my purchase of a car. The person in the financial department was disrespectful to me.
Kenny ways beyond amazing, he didn't make you feel like you were just a sale. He seemed to really want to help us find the right vehicle. Jessica was very sweet and I think she's gonna do great.
What an awesome seamless process!! I can't thank Ella and Damon enough for great communication, easy financing and outstanding service during my online car purchase. I highly recommend McKenzie Buick!
Great service from start to finish , Mariah was fantastic on the set up for service as well as the finish , this shop really cares about customer service . John Wood
McKenzie Buick-GMC in Milton, FL is the best dealership we have ever worked with. They set the standard for world-class customer service. The general manager sat with all of us customers in the service department waiting area for about 15 minutes, and he talked to us like we were longtime friends. That has never happened at a car dealership before. We actually look forward to visiting the staff there. They have earned our trust and business for life.
The lady that checked me was super nice and that went well. The guy that checked me not so much. Not very personable. Came out to get me said my last name I stood up went to him he laid paperwork down and told me to sign. I had to ask what I was signing he was very short about it. I signed followed him thru the hallway he stated my car was outside the side to the right. That’s it. I went outside to the right could not find my car. Had to turn around and go left ... Read More Google - Jul 13, 2026
Very helpful, they left me with no questions during or after the purchase was completed. Felt they would help during any after purchase questions i had.
We had a great experience buying our new to us truck. Asa made the experience very enjoyable and no pressure at all. Asa from sales and Ella in finance both stayed late on a rainy night to finish our deal. We love the truck and the way we were treated at McKenzie.
Kenny and Matthew helped me and I was able to get exactly what I wanted for my wife. She left very happy.
Mike Cleary was a dream to work with and made the whole process of trading and purchasing simple for us.
Muke Cleary did a great job getting us through the process of trading a vehicle and purchasing a new one.
The service here at McKenzie motors was fantastic! I already knew the car that I wanted, and when I went to purchase, I was in and out of there in short order. I am loving my new Buick envision!
Great customer care! Quick response to my online request. Shane had the jeep waiting for us once we arrived. The paperwork process was quick & easy. Everyone we dealt with was very friendly.
First time dealing with y'all for a vehicle was very satisfied with all in involved at present
Really enjoyed my experience at McKenzie, Shane was great! Made sure we were comfortable and made the car buying experience wonderful. Really enjoyed the whole staff over there. A+++++