Customer Testimonials
Made the deal one day and came back 2 days later and paid cash for a truck. Not only did they try to cheat me out of $1000.00 and a bed cover that was supposed to be on the truck, I had to wait for 5 hours to drive off with it. The truck was poorly detailed and I had to adjust the tire pressures when I got home because the TP warning light came on.
Everything went reasonably well, salesman was not pushy, purchased a used vehicle detail was not up to par oil percentage was at 32 percent should have been changed during inspection.
Oh my gosh! Where do I begin? Michael was so easy going to work with showed me several different SUVs until he came up on the Buick envision that I absolutely fell in love with. Michael was very courteous respectful of my time and all the confusion of trading vehicles but he understood and he worked very well with all of us. The dealership was nice and clean. Everyone was very professional. I will definitely shop at McKenzie‘s in the future. Thank you Michael for all your patience and most importantly your understanding of what our family was doing!
they are very professional and the technology around the dealership is great. I trust them!
Absolute professionals, stayed the extra hours to get the vehicle that I wanted. From the sales person, Asa and Kenny to the finance person Ella. What a team, they were never in a hurry to rush out the door, even though it was getting late, Made sure we were shown and explained everything.
Great interaction and professionalism by Kenny A. during the entire process. He did a very thorough job explaining the features and benefits of the vehicle.
This is the 2nd new vehicle and bought 3 used in the past. Such friendly people and work with you to get the best deal!
This dealership was one of the best. They were very professional and made it very easy to purchase my vehicle.
Easy to work with. I came into the dealership at 2:00 and was out of the door with the car at 5:00
Asa was very helpful throughout the entire process. I really appreciate how he stayed in touch with me after the first visit to the dealership. Ella and finance was also very helpful. And I absolutely love my new vehicle.
Kenny A. went out of his way to help me to come to a decision as to which vehicle I wanted to purchase and explained how everything works. Although the process was quite lengthy, Ella explained everything well concerning the financing.
The entire process was outstanding! Asa, our sales rep was polite, informative and di a great job selling us our truck!
Laid back, friendly sales department, the detailing they did on our new vehicle was lacking.
The whole staff was great !!! Was greeted with a welcome and Micheal was very nice to work with and also a thanks to Patrick and Asa also who helped on Michaela day off
Thanks Tyler for providing all the information needed before I purchase my 2026 Sierra 1500. You make it easy to make this important purchase for my family. Both my wife and I are very happy with this new beautiful truck. We needed a powerful truck to be able to pull our travel trailer and future adventures around the United States. Thanks again!
I love the laid-back atmosphere, and Tyler was so helpful! Everyone we encountered was amazing. It was a great experience, and I highly recommend McKenzie Motors!
I love the home town feel and the personal attention that Kenny gave us. This is our fifth vehicle that we have purchased from McKenzie and I’m sure it won’t be the last. I really appreciate that Lisa the owner takes time to greet and speak to her customers. She also is engaged with her employees, we witnessed her complementing a new employee on his first sale this week. If you’re looking for a great car buying experience definitely try the folks at McKenzie GMC.
Everyone was friendly, courteous and easy to work with. We got the financing that we wanted. Everything was completed in a timely manner. This Acadia is the 7th vehicle that we have purchased from McKenzie.
Excellent service with friendly staff that made us feel they appreciated our business. Highly recommend them.
I was taken care of immediately.. and they played music from the 80’s!! Loved it!
Carleigh was an absolute pleasure to deal with. She made it about the vehicle not the sales pitch and was very helpful. Everyone in the dealership was pleasant and helpful in their respective roles as well. Highly recommend !
Such a nice bunch of people! Carleigh was helpful and quick to get my trade in evaluated because she knew I didn’t want to spend the whole day there. Austin the sales manager put me on the money with minimal haggling. Ella in finance explained the documents we were signed clearly and I loved the new table document feature which made reading the signing docs much easier. Friendly service all around. These guys are highly recommended!
They are very helpful and very knowledgeable. They made feel comfortable and appreciated in every way.
Listens to what we wanted. Very knowledgeable on the vehicle and worked with us to make the deal
Great.experience! Highly recommend this dealership for a new vehicle. Ms Carleigh Fowler is exceptional! She explained the process, showed us several cars until we finally chose the right one. She is professional, courteous, respectful and a joy to work with during this process. She really made my family comfortable during the car buying process! The entire sales team was one of the most professional and courteous I have experienced.
Excellent customer service. We were in and out within an hour. The whole team made the process simple and streamlined!
Very good, clean and no pressure sales. Friendly staff. Good location. Nice cars. Fair prices.
The salesperson, Kenny, was very professional, and courteous, and I thanked him for not pressuring me.
Great Customer service. Carleigh was very professional and knowledgeable of the vehicles. Lending was informative and efficient
Everyone at McKenzie GMC was a pleasure to deal with, especially Ken. He is a definite asset to your company. I have bought a lot of cars in my lifetime but this purchase was the best experience I’ve had. Keep up the great work!!!
They had the vehicle we wanted. Carleigh was courteous, polite, professional reactive. she and the sales manager in the finance person stayed late to work with our schedule. We really appreciate it.
Great service. Fast turnaround. Friendly staff. We’ve bought several vehicles her over the years and I’m sure we’ll be back.
Michael and Austyn took very good care of me during my visit. Michael initially approached me in the lot and was very patient as I walked around almost all McKenzie's stock. He arranged a quick appraisal of my trade while we test drove my selection and I had a deal in my hands within what seemed like thirty minutes of arriving. I did not purchase immediately, in fact, I brought my wife and neighbor back that evening to see the car. Michael walked all the way to the end of the lot with the keys to let my wife ... Read More DealerRater - Feb 18, 2026
Great experience. Great team. Family owned business where you’re not just a number like the other dealerships in town that been sucked up by big corporations.
“Matt was incredibly professional and patient, taking his time to walk a first-time car buyer through every step of the process. He truly made a positive impact on our experience, and you can tell he genuinely cares and has a real passion for helping people.”
Tyler, Mike and Austynn were terrific! They made us feel comfortable and welcoming. We really had a great time dealing with this dealer!
I traveled from Tennessee down to Florida to trade my truck in for a new GMC Denali, We made a deal over the phone for the trade in which was very acceptable and the moment I entered the dealership they all made me feel rite at home, I definitely recommend McKenzie for your next purchase, shout out to Austin and Tyler for one of the smoothest transactions I've ever been a part of.. I will be doing business with them again Ron S. from mid Tennessee
She was great! Easy to deal with and very friendly. Made the process very easy
Updated Review / Clarification
I want to clarify my earlier review after a follow-up conversation with Mike at the dealership, who took the time to explain the pricing breakdown in more detail.
I had originally seen several 2026 GMC Sierra 1500 Pro trucks advertised in the $41,000–$47,000 range with incentives applied. Based on that, I got pre-approved for financing and scheduled an appointment at the dealership on February 7, 2026.
At the time of my visit, I was unable to find a vehicle that qualified for the advertised pricing. The trucks listed at those prices were closer to $10,000 higher, and even when discussing all available incentives, ... Read More DealerRater - Feb 9, 2026
Kenny was great! He was very patient and answered all our questions. We will be back!
Tyler was a blast and very knowledgeable. You definitely want to talk with this guy if you’re purchasing at McKenzie. Mark the sales manager was awesome and dealing with Austyn in finance was like having a good conversation. Whole experience was great. Will definitely send all I know to McKenzie. 🤝
Matt, Austin and Kevin were great. Best experience I’ve had purchasing a new vehicle.
Matthew was great. He was extremely knowledgeable of everything the GMC Sierra EV had to offer and was able to answer all the questions I had. Austin was very helpful too with getting me the price I wanted for the truck I wanted. Keep up the good work.
He was a great salesman and was in and out quickly. We’ll return on next car purchase
My salesman kenney was very pleasant and helpful with a no pressure experience. I had an idea of what I wanted and he helped show me a vehicle that checked the boxes. He helped me get all the driver comforts set up. Overall a pleasant buying experience
Tim was extremely easy to work with on our new car purchase. Very friendly, knowledgeable, and made us feel comfortable. Highly recommend him.
overall nice service. extra shout out to Mariah in service for her professional attitude and help.
Taylor Stewart did a great job for us. Very knowledgeable on the truck line and paperwork process was good
This car buying experience at McKenzie Buick GMC was the easiest and most efficient out of the six vehicles our family has purchased from them, four of those vehicles since 2020. Michael Cleary (salesman) met us on the lot and assisted us quickly and patiently. Extremely knowledgeable about every vehicle, he answered any and all of our questions. Then, he orchestrated the transitions from other also very efficient and friendly personnel in the other departments. We want to especially thank Michael Cleary, Mike Weston, and Austin in the Finance Department for orchestrating this process. There was no pressure; all was a ... Read More DealerRater - Jan 26, 2026
Great dealership, good and friendly staff, smooth process, honest pricing, highly recommended, five star experience.
Every one very helpful and nice would recommend them if looking for a automobile this is where you need to come and let them help you
Timothy is really professional and thorough with his customer/client relationship. He made my car buying experience real easy and comfortable. Timothy didn't try to over sell me the vehicle instead he explained the vehicle and the packages that was available. I highly recommend giving him a visit if your looking to buy a vehicle.
Timely, attentive, responsive and great to work with. No hassle straight shooter. Will hope to work with her in the future.
Best car buying experience I’ve ever had. Zero complaints. Lots of help. Every question answered. Straight forward pricing. Solid offer for my trade in. Very transparent. I will look to McKenzie first on my next truck!
Great experience. Got early what I wanted at a great price. Would totally recommend to anyone.
Everyone at the dealership was very friendly and professional. They made the car buying process smooth and easy.
Great service and support for my used car purchase. Very focused on customer support and satisfaction.
The salesman was awesome!! Easy to deal with until deal was completed!I will shop there for a vehicle in the future!!
Tim was very helpful and considerate. I would recommend him to anyone looking for a vehicle.
Michael was an absolute joy to work with while purchasing my new Acadia! Thank you Mckenzie Motors for another great automobile!
Kenny was excellent. Highly recommend. Will use him again. Well worth the hour drive there
Michael was professional and kind. The only complaint I have, the vehicle wasn't ready for pickup at the time agreed upon with a 2 day advanced notice.
Kenny was the best, he listened, he was patient and did an amazing job. This was my first car buying experience by myself and he made me feel at ease
My family and I had an extremely disappointing and unprofessional experience at GMC McKenzie. We are a military family, and we arrived pre-approved through our credit union, ready to purchase a GMC AT4X that same morning. All we asked for was the final out-the-door price in writing and to have the OPTIONAL McKenzie Advantage plan ($675) removed before signing.
Instead of receiving basic courtesy and transparency, we were met with unacceptable behavior from the General Manager, Mike Warner. He refused to sit down and speak with us, shut the door mid-conversation, and was verbally condescending, even pointing at me and ... Read More DealerRater - Dec 30, 2025
Our salesman Tim was wonderful, very kind, very patient. He explained everything and answered all my questions. Went thru the car and showed everything and assured me that if I couldn’t figure something out to give him a call or stop by. I would SO recommend him for anyone wanting to purchase a new vehicle.
Friendly professional service from (Mike Sales), Mike (GM), Mark and Austyn (finance). They each spent time with us to be sure we got the 2500 Sierra we wanted. The Sales and finance team worked to make the deal final.We are so happy we stopped by the Milton store, it’s clean, with good people offering excellent customer service and gorgeous vehicles! Thank you McKenzie Motors for being the best in the South & treating your customers right! We Love our truck and will be back!
Salesman, Kenny was great to work with. Very knowledgeable and enjoyed the experience! Professional team!
Great experience with our salesman Kenny Akerson in getting my new truck! The whole process was very good!
Thoroughly enjoyed the attentiveness by Tyler and Mike. They listened to the items that were important to me and made sure they were taken care of. The facility was clean and organized.
Kenneth was very kind, polite and knowledgeable. He answered every question that we had. He even gave us enough room, to make our decision on what we wanted. We would recommend this dealership to others, most definitely.
I really enjoyed my salesman Kenny, very pleasant, knew the information on the gmc I was looking at.
We had been trying to come to an agreement for awhile. Deal was finally done!
Jimmy and the team at McKenzie made it a pleasurable experience, I look forward to working with them in the future.
I found the right truck at the right price and saved almost three thousand dollars. Coffee was good too!
Timothy was very professional throughout the selection & buying process. No pressure guy! Very good sales rep. The entire sales team was great. We have purchased from McKenzie prior and when needed will again.
Great experience, listened to my wants and made it happen. Overall great job, thank u.
As soon as I pulled into the parking lot, I was treated with respect, the Inside was nice and clean. The sales person was fully open about sale and policy as well as being a very nice gentleman. Referring as many friends as possible.
The dealership was clean. The staff are polite individuals working in a pleasant environment. Thanks!
Overall great experience. Entire staff was friendly and helpful. Special shoutouts to Tim McKinnon (my salesman) and Kevin (closer) for making me feel like part of the family and not just a customer.
All involved were very nice making sure every question was answered. Everyone was also very polite and professional.
They were friendly, down to earth and respectful. Kenny, my salesman was fantastic. His kindness was also matched by Kip and the friendly finance guy.
Pleasant experience. It was nice to just pick a car, get a good price and quickly knock out some paperwork and get on the road. And although there were a few pitches for add-ons and such, they weren’t coming from all directions and just random money grabs. I’ve left other dealerships before when that happens. Tim was also great to work with as well.
Liked Taylor and Jimmy. Didn't care for the finance person. He refused to finance with EFCU. instead financed through Ally, I have to pay a higher percentage and there are no local branches if I need customer service. I have several accounts with EFCU and they have a branch in the same parking lot where my wife works. Our salesperson said we could finance wherever we wanted but the finance person said McKenzie gets money from Ally for using them. I personally don't give A xxxx about your kick backs the customer should come first. The reason I ... Read More DealerRater - Nov 28, 2025
Even after military discount, bill was ~$100 more than quoted. They "couldn't duplicate" an issue I have every single day. I missed the "1st oil change free" window due to being out of town, but Svc Mgr wouldn't offer a discount on paying for an oil change. When I arrived to pay for repair (singular), paperwork wasn't ready despite me having called that afternoon, and person at service desk was laughing and yammering with customer who was a personal friend so her paperwork alone took 15 mins. I finally got mine and was able to ... Read More DealerRater - Nov 21, 2025
Made it so easy for someone new looking to finance / purchase a vehicle. Very grateful for the whole staff.
Everyone that had a hand in helping us drive off the lot in a beautiful car was fantastic! Highly recommend coming to McKenzie Buick and GMC!
McKenzie Motors has always been extremely helpful and this time was no less. They are easy to work with and always customer friendly.
Myself and my wife received the utmost courtesy from your dealership.We were very impressed with your sales force. Thanks
The team at McKenzie Buick GMC is friendly, professional, knowledgeable and helpful. A special thank you to Austin, Jimmy and Kevin for excellent customer service throughout the process.
Not our first time buying here. Good service. Polite, courteous, helpful. We Will buy again
Outstanding service from your sales Team. Taylor did an excellent job explaining everything about our buying experience. Thank you so much for still being a family business. We live in Pensacola but drove to Milton to purchase our new vehicle. Big corporation owns dealership in Pensacola and we were not happy with our last purchase experience with them in 2019. Thank you.
Took the time to explain everything detail in debth so we understand before we buy.
Tyler and Megan were a pleasure to deal with! First class service all the way!!
They have always looked out for me and done their very best to accommodate our needs
A quick clean transaction with capable sales and finance people. Dealership has adequate inventory. Finance options were provided late in the buying process.
Tyler did a great job! Super professional and very knowledgeable! Made our visit to the dealership a great experience
Wonderful experience buying my new GMC!!! Carleigh was pleasurable, fun, and got me exactly what I wanted without any sort of undue pressure. Financing was quick and easy and we were out of there in right at 2 hours!
Had the vehicle I wanted in stock and the General Manager offered a great price on it.
Kasey in repair office was great on taking care of our vehicle rants. Thank you very much Kasey . Very professional and makes things hsppen
It was a pleasure meeting you Taylor when I came to make the purchase of my Nissan Rogue SV.