Customer Testimonials

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Facebook Sep 25, 2022

Great staff! Wonderful service! Shortest time I have ever took to purchase a vehicle!!

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DealerRater Sep 22, 2022

Our sales guy John was great . They are fast and friendly and the sales manager has an AWESOME attitude.

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DealerRater Sep 21, 2022

Great experience every time we visit. Goes above and beyond to meet client needs. Will always be our first choice.

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Google Sep 20, 2022

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Google Sep 20, 2022

Quick, easy, in and out!😎

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DealerRater Sep 19, 2022

Great dealership. Everything was simple and efficient. John was awsome. Couldn't ask for a better experience.

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Google Sep 19, 2022

Great Service, Quality and Satisfaction.

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Facebook Sep 19, 2022

Professional, knowledgeable and courteous staff. Highly recommend salesman Joel Williams.

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DealerRater Sep 18, 2022

Easy, painless, professional experience nothing negative at all for this purchase. Everyone was so contours and helpful.

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Facebook Sep 16, 2022

Second vehicle purchased here. Kimber was amazing and quick to respond. Strongly recommend!!

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Google Sep 16, 2022

2nd vehicle in the last 14 months that we’ve purchased through McKenzie. Great experiences on both occasions! Chuck and Mike “woody” were both amazing and kept the process straight forward and honest.

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Google Sep 14, 2022

Can't really say much, stopped in 10 minutes after they closed. There were people still around but no one bothered me so I was able to look at what I wanted without pressure from a salesperson. I looked at one vehicle and left. Hopefully be able to get back before the car sells.

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DealerRater Sep 11, 2022

The guys at McKenzie were great The took care of everything we needed and found us a vehicle we were happy with

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Google Sep 10, 2022

It's all good 👍

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DealerRater Sep 9, 2022

Joel was extremely polite willing to work with me and efficient. I thanked him for being my salesman because he wasn’t pushy nor portrayed just wanting that sale.

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DealerRater Sep 9, 2022

Very nice clean dealership. Professional and friendly staff. They were able to answer all questions.

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Google Sep 8, 2022

If you live anywhere near the Ft. Walton Beach / Pensacola / South Alabama area and are interested in a new GMC or Buick I HIGHLY recommend McKenzie Motors. Just received my 2022 GMC Canyon Denali and the price shamed other area dealers and the sales process could not have been more friendly or straightforward. Mike Norwood was my sales rep and did a super job of keeping me informed throughout the process as we waited for the truck to arrive, and closing out the process once it did. Lee Batts

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DealerRater Sep 8, 2022

All involved in the purchase were professional and very responsive to our questions. Joel went above and beyond throughout our purchase.

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Cars Sep 8, 2022

We had a great experience. Our salesman was Tyler. He was very informative about the car and let us know all about it. He was nice and courteous.

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DealerRater Sep 7, 2022

Very nice and courteous. No high pressure sales. Tyler was great. He was a great help and told us everything about the Encore we bought. He even called to make sure we still liked the car.

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Facebook Sep 3, 2022

I just purchased my second vehicle here within 2 years, I bought the GMC Terrain the first time. Someone hit me and the vehicle was totaled out, air bags were deployed and it did it’s job!! I knew then that I would purchase another one, the safety is awesome! Everyone at this dealership has been wonderful both times no pressure!!! The sales the finance everyone usually going to buy a car can be pretty painful the whole process, not here!! I would recommend them again and again!! Great job to all!! Thank you to Matt, Kimber and Mark for putting ...

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DealerRater Aug 30, 2022

Excellent experience. We were very happy with the care John took making sure we had everything in order prior to purchase. Appreciated they honored the GM Employee program as most dealers in the area would not. Will definitely shop here first for our next new vehicle!

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Facebook Aug 28, 2022

professional, fast and friendly service !

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Facebook Aug 28, 2022

got what I wanted in a short time. Kimber was informative and very respectful. Good experience.

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Facebook Aug 25, 2022

It was a great experience even though I had to make payments in the end. I have bought 3 cars from them I won't go anywhere else for a car/truck Best place in N.W.Florida to go into debt.

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DealerRater Aug 24, 2022

Sales person(Kimber) was very friendly, professional and knowledgeable. Manager Mark was pleasant to work with and Manager TJ very knowledgeable and friendly.

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Google Aug 18, 2022

Quick responses and easy to talk to

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Google Aug 7, 2022

The team was great............Came in on Sunday so I could get car since I was from out of town. Truck was not detailed but since the deal was made late Saturday .....that was understandable.

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Facebook Aug 4, 2022

The salesman, even though he was new, was very helpful, kind and courteous.

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DealerRater Aug 1, 2022

My sales person was fantastic. She was very knowledgeable and had a great personality. I would definitely recommend this dealership. Everyone there that we encountered on Saturday was so nice and helpful. As a matter of fact my hu decided to purchase the 1500 truck he was wanting Kimber is a great sales lady

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DealerRater Aug 1, 2022

Matthew was pleasant and knowledgeable the whole time. Took loads of time and was very helpful.

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Facebook Jul 29, 2022

Awesome people, sales, finance and service

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Cars Jul 28, 2022

We just purchased our second vehicle from McKenzie and we are very happy with both of them. Kimber and Lloyd are great to deal with! I highly recommend!

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Google Jul 28, 2022

We just purchased our second vehicle from McKenzie and we are very happy with both of them. Kimber and Lloyd are great to deal with! The service department also is very professional and easy to access. I highly recommend!

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Facebook Jul 28, 2022

We just bought our second vehicle from McKenzie and we are very happy with both of them. Kimber and Lloyd were great to deal with! The service department is also very professional and easy to access. I highly recommend!

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Facebook Jul 26, 2022

Love it 😍 been here for a little over a month and I’m so happy

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Facebook Jul 23, 2022

Super big thanks to Mark and woody for the tremendous amount of help getting me exactly what I wanted. The entire process was expedited while I was out of town making the purchase process much easier. they helped find me the perfect vehicle in my price range and were friendly and proficient in the entire process. I'll definitely be going back for any future purchases and would recommend them to any friends or family members. No tricks, no hidden costs just 100 percent transparency.

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Facebook Jul 22, 2022

Great customer service. It was the best vehicle purchase experience. Highly recommend McKenzie Buick GMC. Thank you to our salesman, Brandon.

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Cars Jul 22, 2022

I was treated like family . They were short staffed but still was able to get my truck finished in a timely manner always kept informed about the installation of my ordered part excellent customer service

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Google Jul 19, 2022

Excellent customer service and they listened to me! Very appreciated!

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DealerRater Jul 18, 2022

This is a family owned, local business and you can tell right when you walk through the door. We have purchased 2 vehicles from here and will be returning customers. The staff is amazing and they make the car buying experience so easy and hassle free.

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DealerRater Jul 17, 2022

The service was great, the process was very easy and I was extremely satisfied with my service. Got the truck I’ve been wanting plus more. Everyone was very helpful.

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DealerRater Jul 16, 2022

Definitely one of the better GMC dealerships to deal with, between Northwest Florida and South Alabama.

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Cars Jul 16, 2022

Staff at the desk are very friendly. Still not sure of what all is entailed with the routine service as it?s never been explained and they seemed too busy to have the time to tell me in detail.

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Google Jul 15, 2022

Great people, great service!

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Google Jul 14, 2022

Salesman Mike “Woody” Norwood went above and beyond to help me find and purchase the vehicle I wanted. Thank you!

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DealerRater Jul 13, 2022

Everybody we came in contact with were very nice and knowledgeable. They treated us with respect and kindness. Price for vehicle was reasonable and purchase process very easy. Third vehicle we have bought at McKenzie Motors and each time was a pleasure to do business. We’ll be back

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DealerRater Jul 13, 2022

Thank you Mark Gilmore and Kimber for making my daughters first car buying experience a good one. My daughter and wife both said they really liked working with Kimber and that she made the experience a lot less stressful. And my daughter loves her new Camry! Chances are when I trade my car in I will be stopping by McKenzie Motors Buick GMC in Milton

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Google Jul 12, 2022

Great to deal with as always. Everyone is very polite and helpful.

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Facebook Jul 11, 2022

They are very helpful in getting the vehicle of your choice. Very good customer service.

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Facebook Jul 10, 2022

No high pressure sales tactics. No one tried to push anything on me I didn't want.

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Google Jul 10, 2022

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DealerRater Jul 10, 2022

Exceptional Professional Service by all hands with zero pressure. Bright, friendly, courteous atmosphere. This was a first time for me at Mcenzie Motors and they just blew the competition away in the next county to the West! I made the correct decision to drive an hour to McKenzie. I received a fair deal and would do business with them again and recommend them! What should they change? NOTHING. Just keep doing what you're doing!!! Thank you McKenzie. Joe Bommarito

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Google Jul 10, 2022

I was very pleased with the purchase of my new truck. The sales team was excellent and treated me with the utmost professionalism. I really appreciate the effort they put in to making me happy. Thank you!!

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Google Jul 8, 2022

VERY EASY ! TEST DROVE CAR, PURCHASED, AND GONE OUT THE DOOR IN 2 HOURS

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Cars Jul 6, 2022

Great Dealership, Great people in sales, and service.

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Google Jul 3, 2022

Very professional, online service was exceptional and helped speed up the process with less time at the dealership. Would recommend.

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DealerRater Jul 3, 2022

I thought that Mrs. Giallanzo was very attentive to the sale and in any request that needed to be addressed was done. We have bought several vehicles from Mackenzie Motors and all have been very reliable and dependable. The staff at McKenzie was very nice and courteous I would recommend them to friends and family for their next purchase of a vehicle.

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Facebook Jun 30, 2022

I was treated like family the moment I walked through their doors what a fantastic experience!!!!!

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Google Jun 29, 2022

Great car buying experience! We were out within 3 hours and driving off the lot with our new car. Thanks again!

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DealerRater Jun 29, 2022

From then moment I walked through their door I was treated with respect and like family the best experience I have ever had !!!! Kimber is the best always staying in touch keeping me informed!!!!!! Kick xxx experience!!!!!

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DealerRater Jun 29, 2022

I never thought I would say that buying a vehicle is enjoyable, but I definitely can say that about doing business with my salesman, John, and all the staff at McKenzie Motors!

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Google Jun 28, 2022

Probably the best experience !!! Mike Norwood got it done! No B.S.! He definitely knows his job. Finance guy was quick and painless!! Highly recommend this dealership!!!

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Cars Jun 28, 2022

Great experience! I have bought many cars over the years and this was the best experience so far. David “Chief” Tillman was friendly, professional, and went above and beyond! I would recommend McKenzie GMC to anyone!

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DealerRater Jun 24, 2022

Mike Norwood was a great salesmen. Love my Delorian with the accelerometer and brakes. GREAT SCOTT!

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DealerRater Jun 24, 2022

Mike was the very knowledgeable and helpful. He made the process enjoyable. Would recommend doing business with him.

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DealerRater Jun 24, 2022

We took ownership of a 2022 GMC 2500 HD Sierra today. GORGEOUS truck. I ordered this truck from Mike Norwood in February. With all the Covid delays Mike has been great in keeping us apprised of the progress of the order. He has been terrific to work with through the whole process.....this is the second vehicle we have bought from Mike Norwood (Woody) and Mark Gilmore sales manager ....this year and we would use him again in a heartbeat. Thanks Mike! A+A+A+A+A+

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DealerRater Jun 23, 2022

Very professional, weren't pushy like a lot of salesmen are. We were very pleased with the prices.

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Cars Jun 23, 2022

This is an outstanding GMC dealership. They focus on our needs and helped us get into our New GMC Canyon AT4. We will be back to replace my wife?s car when ready.

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Google Jun 22, 2022

I like going there because they know me and I know them. I like the personal touch.

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DealerRater Jun 22, 2022

Professional, knowledgeable and friendly staff. Clean and spacious show room and service area. Comfortable waiting area.

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DealerRater Jun 21, 2022

Great sales experience! I would highly recommend McKenzie GMC and salesman “Chief”. I have purchased many cars over the years, but this was the best experience so far.

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Facebook Jun 21, 2022

Great purchase experience! Highly recommend McKenzie GMC and salesman “Chief”! “Chief” is always professional, helpful, and knowledgeable.

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DealerRater Jun 20, 2022

Everyone here made it an extremely simple simple process. I was seemingly in and out in a great vehicle. I definitely recommend Mark, Kimber and their team!

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Google Jun 19, 2022

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DealerRater Jun 17, 2022

They were easy to deal with. No pressure salesman. They were willing to listen. They also had inventory.

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DealerRater Jun 17, 2022

Everything went smoothly and questions were answered and financing was very helpful. Third vehicle purchased from Mckenzie.

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Facebook Jun 16, 2022

When I visited McKenzie GMC I have never been greeted with such kind and caring people ever in my 60 years of driving and buying cars and trucks. The staff at McKenzie GMC I would give them a 10 star rating. I bought my New 2022 GMC Canyon from McKenzie GMC and I will return for my next vehicle for my wife. John and Mark was my go to people and they were the best. They made sure I received all my special discounts from the state, military and disability’s which was a huge help to this old Marine. Thanks again to ...

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DealerRater Jun 15, 2022

Mike made the process easy and the team worked together to quickly get me going.

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DealerRater Jun 14, 2022

Very good personal service Brandon was smart and professional Finance manager was a pleasure to work with.

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Facebook Jun 13, 2022

It's always a pleasure working with McKenzie motors. Great people, great service and no hassle.

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Google Jun 12, 2022

👍

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DealerRater Jun 11, 2022

They were nice and very respectful of my time. Very friendly and did not pressure me into anything.

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DealerRater Jun 8, 2022

They were easy to work with. Very helpful explaining about the truck and it's engine. The whole staff was professional and pleasant.

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Cars Jun 8, 2022

Wheel well liners installed. Thought we had to wait till August to get but thanks to Chief(David Tillman) got them early. Alysha in service, professional, courteous, friendly. Technician took extra care and time with new truck while installing liners. Very professional work. These guys are top notch.

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Google Jun 7, 2022

Excellent buying experience. Went to Milton to look at a Terrain the wife wanted and went home with the vehicle and impressed with the whole process. Kimber was excellent and Mark was great with all the paperwork. Vehicle was cleaned and ready to go in no time, and the wife loves her new SUV. I'd highly recommend MacKenzie Buick-GMC to anyone looking for a new vehicle and I'm sure their used department is just as good.

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DealerRater Jun 4, 2022

John made the buying experience very easy. Highly recommend him to anyone. Easy and great

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DealerRater Jun 4, 2022

I am very grateful for the professionalism of the staff. They took the time to listen and answer my questions and made the process a breeze. This is not my first time doing business here. I highly recommend them if you are looking for a vehicle. Thank you for helping me with getting my 2022 Envision Avenir .

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DealerRater Jun 1, 2022

A very pleasant experience. A nice family atmosphere. Very knowledgeable group of professionals. Second car bought here. We ll be back.

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DealerRater Jun 1, 2022

Great place, nice people. Chief helped me figure out what I was looking for in a car and made the process simple.

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Google Jun 1, 2022

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DealerRater May 28, 2022

Staff was great to work with and responsive to every need! Every employee engaged us at every turn and was willing to help. Very customer oriented!

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DealerRater May 27, 2022

We bought a beautiful 2014 Jeep Trailhawk in "Anvil" (grey). It was great. Chuck Townsend is awesome and a biker & army vet, so he had something interesting to say. (I automatically hate the stereotypical, "car salesman") Also veterans working there so it was good all around and much better than my last car buy at carmax in Orlando. Plus the guys stayed open after hours, we had headed home, decided to buy it, realized we still had to go home, etc., etc.,. It was great and they do everything about transfering your plate, "in house&...

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Facebook May 26, 2022

By far our best vehicle purchase! We made it clear that our last purchase (elsewhere) was unpleasant and I wouldn’t tolerate it. Both our salesman Mike and the finance guy took the challenge. We drove 6 hours each way. Walked in the dealership to be greeted and assured they were ready. They were right. Paperwork was prepared, highlighted and they actually went over it all as well. Literally down to the final number. Our truck was clean (amazing since it was rainy) and waiting at the door. We found our truck due to a parts employee advocating to a friend. ...

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DealerRater May 26, 2022

Mark and Woody are fantastic! I met Mark when I bought my first car over 20 years ago. Not only is Mark great to deal with he is a great friend. I have bought multiple cars from Mark, and I have referred many family members and friends. I highly recommend Mark, Woody, and the entire McKenzie GMC team.

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DealerRater May 26, 2022

I sold my pick-up truck on a Friday. I woke up Saturday morning and began searching for a vehicle online that met my needs. I found a 2013 Nissan Altima at McKenzie Motors Buick GMC. I made a phone call and made sure it was still available. From that point they send me an application for financing and I sent them the documentation they needed from me. I then asked a friend to drive me an hour and a half to Milton and drop me off at the dealership. I expressed my time constraints and that I needed to close the ...

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DealerRater May 23, 2022

Mr. Norwood was very helpful. Very knowledgeable about the vehicles on the lot and patient. He didn’t rush us.

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Google May 22, 2022

100% great customer service,,Mike truly listened to me and understood what I was looking for,he went out of his way to make sure I was happy and satisfied with my purchase! I do thank him for his time and help

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Google May 21, 2022

Quick and friendly service.

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DealerRater May 21, 2022

John was great and provided such great service. Thank you and your dealership for such an amazing car buying experience.

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