Welcome to McKenzie Motors Buick GMC

My entire transaction was smooth from start to finish. My salesman Chuck Townsend was extremely professional, knowledgeable and diligent, making my purchase fast and satisfactory. Financing was problem free with truth in lending approach. My only wish is that your dealership was located in Mobile so I could continue my service there moving forward. I am very happy with my entire experience.

McKenzie Motors was AWESOME!!! I called and spoke with General Manager Mr Lloyd, he told me he could help me with a Buick Enclave and he did. John Kinzell called me back and kept me in the loop as to when the Enclave would be here. In this crazy world we live in, I wasn't sure we would get it but it happened this week John called and said it was here, we just picked it up, all McKenzie Staff was great to work with. BEST CUSTOMER SERVICE EVER!! THANKS SO MUCH JOHN AND LLOYD!!! 😊 💗 ✝️

Routine maintenance. McKenzie employees always great to work with. From sales to maintenance.

They were very easy to work with and Chief took great care of us. Great experience.

So, my experience is with both the Used Car and Service Dept. As I have stated in a previous review, the purchasing experience was fantastic. The Sales Rep was not pushy, was very knowledgeable and pleasant to deal with. I would highly recommend purchasing a vehicle from McKenzie. I also purchased a Maintenance agreement with the vehicle which was a package of 10 oil changes, tire rotations and multi-point inspections. I've been in for about 5 of those, the most recent being the month of May. All of those visits have been wonderful. Now my vehicle is NOT a $60K truck or SUV, it's a modest $8K Chevy Sonic I bought used. I say that because it really doesn't matter to these guys, I'm still treated like a valued customer. Every person I passed by in the halls acknowledged my presence and greeted me like I was important to them. There were even 2 dignified looking individuals that could've been the owner & co-owner for all I know, but they greeted me without any hesitation. The Service Manager that manages my maintenance agreement is wonderful, he takes time out to answer my questions, no matter how stupid and does so with kindness & patience. Even the Service Tech answers questions I ask him, and you know those guys hear all sorts of stupidity. But he was more than willing to share with me what he discovered while looking the vehicle over. I would highly recommend McKenzie Motors for purchasing a vehicle either used or new as well as the Service Dept. Just an all around fantastic operation with kind people. Thanks & keep up the great work!

Friendly associates and paperwork was done in a reasonable amount of time.

My salesman, Chuck, was very knowledgeable about the vehicle. He explained everything to me as far as finances as well as warrantees and everything else. Everyone I dealt with was very professional and friendly

The employees were very helpful and super friendly. I will definitely come back here again when I’m looking for another vehicle.

Alysha, the service advisor was a professional the entire time working with me. Even though my extended warranty company talked down to her and the service technician, Alysha still provided me with everything I needed. Thank you.

Nice, easy going atmosphere. Welcoming, professional and knowledgeable staff and clean establishment. Go check these folks out and give them your business, you won’t regret it.

Chief was a true professional to work with. We drove almost 4 hrs to pick up the car and upon arrival it was fully prepared for our pick up with minimal paperwork to sign. He went over all the car’s options and ensured we had no questions. The whole establishment is a class act.

Friendly and knowledgeable staff! No haggling and the paper work process was quick and thorough! We recommend McKenzie motors for your car needs!

Woody was amazing! Quick but superior customer service. Explained every step of the financing and I got the vehicle I searched for on carfax. I will buy again from the McKenzie team and I do suggest you should as well.

I’ve had to bring my vehicle in twice & both times it was fixed in a good timeframe & so far no issues from what was fixed

The people there are great and as far as dealerships go I would recommend this one and will definitely go to them first when when I'm ready for my next vehicle!

Always good service and on time appointment was quick and efficient; staff is very competent and friendly. A+ experience

Great sales service! Overall excellent experiment! Highly recommend! Lloyd, John and Kimber are the best!!!

Mike Norwood is the best salemen I've ever dealt with

I couldn’t have asked for a better salesman at McKenzie Motors. Dave AKA “Chief” Went Above And Beyond To Help Me Get The Truck That Was In The Price Range That I Was Wanting. The Experience Of Buying From McKenzie Was Top Notch.Also, can’t forget to mention the sales manager and the business manager what an awesome team. And don’t forget to ask for chief when u get ready to buy a new vehicle from McKenzie Motors. Thank You! Happy Customer

Chief is by far the best salesman I have delt with in my years of buying vehicles. He is very laid back, outgoing, courteous and knowledgeable. The whole team at Mckenzie Motors were very friendly and great to work with and made our truck buying experience enjoyable..

Everyone was friendly, down to earth, and there was no bs I felt very welcomed and was helped with great excellence. I give many thanks to everyone who helped me in the purchase of our vehicle.

Professional and courteous Both sales and office personnel were accommodating . We will return in the future

dont like the price you charged for changing out a fuel filter.

timely service. Very professional. Thank You.

If you are looking to purchase a vehicle, this is THE place to go! I cannot say enough good things about the dealership as a whole and the individuals that took part in our vehicle buying experience - Chuck, Mark G., Mark W. and Lloyd. They were friendly, thorough, professional and went above and beyond in every step of the process. The General Manager, Lloyd, was the one that gave us the introduction and how-to on our new vehicle (and the most thorough one I have ever received, I might add)! How often do you see a GM give that kind of personal service to customers?! It may be a while because we are absolutely in love with our new ride, but when it comes time for the next one, McKenzie Motors will be the place we go! "Highly recommended" is an understatement! Go see these guys, you won't be disappointed!